News...

October 2010

Paragon launches Intellifleet

Paragon Fleet Solutions has announced the launch of its new fleet sales support programme – Intellifleet. Developed in conjunction with Paragon's industry partners, Intellifleet is a modular fleet sales support service bringing together a wide-range of automotive marketing activities enabling Paragon's customers to optimise their demonstration fleets by driving fleet sales growth and ensuring customer satisfaction and retention.

The new Intellifleet system integrates the services currently provided by Paragon Fleet Solutions, with additional pre and post demonstration support to achieve optimum use of demonstration fleets. The new services offered include identifying and qualifying prospects, managing customer contact, field team sales support pre demonstration as well as the management of the demonstrator fleet itself, complete with full analysis and reporting post demonstration; bringing a full range of support under the management of a single service provider.

As a result, Intellifleet provides manufacturers with invaluable insight into driver and fleet manager opinion in order to measure return on investment – ultimately helping to identify new customers.

Neil Burrows, Paragon Group Business Development Director comments: "Intellifleet is the culmination of over nine months of intensive development by Paragon and our partner, Connect Direct. We have consulted with our customers to gain a deeper understanding of our customer requirements moving forwards. The result is a fully integrated sales support service that implements state-of-the-art systems, processes, marketing expertise and management experience – providing manufacturers with an effective way to control their demonstration fleets."

Neil continues: "Intellifleet is unique in the marketplace in that each solution is individually tailored to the specific requirements of our clients and thus can be used both strategically, to support overall business objectives, or tactically to achieve short-term goals. As a result, our clients can utilise Intellifleet to capitalise on sales opportunities ensuring optimum use of their demonstration fleets and all from a single service provider."

Intellifleet is a joint initiative with Connect Direct, part of the Connect Advertising Group, specialists in developing tailored automotive marketing programmes. Every system is custom designed, built in conjunction with the client and managed by Paragon. For further information about Intellifleet and the services it offers, contact Mike Bingham at Paragon Fleet Solutions on: 01869 237143 or email: mike.bingham@paragonfleetsolutions.co.uk

Paragon is the UK's leading fleet vehicle processing and captive fleet management company, providing an integral part of sales support to many vehicle manufacturers and fleet operators.

Paragon Group appoints Customer Services Manager in Upper Heyford

Paragon has announced the appointment of Terry Slade as Customer Services Manager at its site in Upper Heyford. The appointment strengthens the customer services arm of Paragon's operations and illustrates its commitment to understanding and supporting its customers needs and requirements.

Terry has worked in customer service roles for 25 years having previously pioneered excellent customer-focused services for several blue chip companies. As a result, Terry has developed extensive experience in customer service, marketing and communications management. He will be responsible for the day-to-day management of Paragon's Client Account Teams at Upper Heyford whilst also supporting Paragon's wider sales objectives.

Steve Maltby, Managing Director - Paragon Fleet Solutions comments: "We are extremely pleased to announce the appointment of Terry Slade to the Paragon Fleet Solutions team at Heyford Park. He brings considerable customer service experience and expertise to the role and we look forward to the strong relationships he will continue to develop with our customers. Terry's appointment reflects our ongoing commitment to strengthening our management team and delivering excellent service and continued satisfaction to our wide customer base."

Discussing his appointment, Terry comments: "I am thrilled with my appointment and am very much looking forward to working with the Customer Service team at Paragon. This is an exciting opportunity and I am relishing the opportunity to be part of a dynamic and progressive company that puts its customers at the heart of its operations and ensuring we continue to deliver strong results on a daily basis."

Paragon is the UK's leading fleet vehicle processing and captive fleet management company, providing an integral part of sales support to many vehicle manufacturers and fleet operators.

August 2010

Paragon Group appoints Group Logistics Director

Paragon has confirmed the promotion of Jake Mummery to Group Logistics Director in a move that strengthens its senior management team, raises the profile of its logistics arm and reflects Paragon’s commitment to continuous improvement of the service offered to its customers.

With 13 years experience in the automotive sector, Jake brings with him a wealth of experience and specialist knowledge to the role. He will oversee all logistics activities across Paragon’s six operating sites whilst strategically aligning objectives with other Paragon departments.

Stephen Hucklesby, Managing Director of Paragon Group comments: “We are delighted to announce the promotion of Jake to Group Logistics Director. Jake joined us in 2006 and was appointed to Logistics General Manager for the group and this promotion is a reward for the effort and contribution he has made to the group’s service and performance in that time. This is part of our plan to strengthen and develop the Paragon senior management team and Jake’s promotion will see him lead the logistical arm of our operations and allow him to gain a wider view of the business, ensuring we continue to deliver strong results for our customers.”

Discussing his appointment, Jake Mummery comments: "This is an extremely exciting opportunity for me and I am relishing the opportunities and new challenges the role brings. Drawing on my sector experience from previous roles and during my time at Paragon, I am looking forward to working closely with our customers to ensure we deliver tangible benefits now and in the future."